Privacy Commitment

The Ace Table ("we", "our", "us") is dedicated to safeguarding your personal information and creating a trusted environment for all our event guests, hosts, partners, and website visitors across Australia. We recognise that planning an evening, inviting colleagues, or hosting friends often involves sharing names, contact details, preferences, and logistics, and we treat this information with discretion and care.

Our privacy approach is built around transparency, necessity, and respect. We only collect information that is relevant to delivering our offline, poker-inspired entertainment experiences, communicating with you about your enquiry or booking, and maintaining a smooth and secure website experience at https://theacetable.com.au/.

This Privacy Policy sets out how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information We Collect

This section outlines the specific personal information we may collect when you enquire about an event, subscribe to updates, or use our website services. The exact information we collect depends on how you choose to engage with us, and may include:

• Event enquiry and booking details – such as your name, email address, phone number, city or suburb, preferred event date and time, occasion type (for example, birthday gathering, corporate night, or private supper), estimated guest numbers, and any accessibility or ambience preferences you choose to share.
• Communication records – including emails, contact form submissions from Contact Us, call notes, and other correspondence that helps us respond to your questions or coordinate your event.
• Marketing preferences – such as your choice to receive curated event ideas, occasional updates, or invitations to future showcase evenings, along with your unsubscribe or opt-out decisions.
• Website usage information – including pages viewed, on-site interactions, approximate location derived from your IP address, device and browser type, referrer information, and similar analytics data collected via cookies and related technologies described in the Cookies & Website Analytics section.
• Supplier and partner information – where relevant, we may collect contact details for stylists, venues, caterers, or entertainment partners involved in delivering your chosen event.

You can choose not to provide certain information; however, this may limit our ability to respond fully to your enquiry, customise your event concept, or confirm a booking.

How We Use Your Information

We only use your data to provide event planning services, respond to enquiries, coordinate bookings, and enhance your experience with us. In practice, this means we may use personal information to:

• Respond to your enquiries – including understanding the style of evening you have in mind, clarifying event details, and preparing tailored proposals for Evenings, Private or Corporate nights.
• Plan and host your event – coordinating floor plans, hosted tables, symbolic chips, friendly moderators, and the overall flow described on our Process page, as well as liaising with venues and suppliers where necessary.
• Keep you informed – sending booking confirmations, event reminders, logistical updates, and post-event follow-up messages.
• Improve our services and website – using aggregated and anonymised analytics to understand how visitors interact with our site, refine our content (for example, Packages and About pages), and ensure a smooth, accessible experience on both desktop and mobile.
• Send optional marketing communications – if you have opted in, we may share gentle updates about new event concepts, atmosphere highlights, or showcase evenings. You can opt out at any time by following the instructions in our messages or contacting us directly.
• Meet legal and regulatory obligations – including responding to lawful requests or resolving disputes if they arise.

We do not use your personal information for any purpose that is unrelated to our offline event services unless required or authorised by law, or with your explicit consent.

Data Protection Procedures

Our team implements strict protocols to keep your information secure and to help prevent unauthorised access, misuse, interference, modification, or loss. While no digital transmission is entirely risk free, we take reasonable steps in line with Australian privacy expectations and industry practice, including:

• Access controls – limiting personal information access to team members and trusted service providers who genuinely need the information to coordinate your event or support our website.
• Secure storage – storing personal information in protected systems with appropriate passwords, encryption in transit where practical, and other technical safeguards.
• Data minimisation – collecting only the details we require to plan and host events, and keeping them only for as long as they are reasonably needed for those purposes or as required by law.
• Confidential handling – keeping event guest lists, contact details and preferences discreet, particularly for corporate, leadership and private bookings.
• Incident response – if we become aware of a data incident, we will take reasonable steps to investigate, limit potential impact, and comply with any applicable notification requirements.

Where we use third-party tools or services to support our operations (for example, email delivery or secure document storage), we seek to work with providers that apply appropriate security and privacy safeguards.

Sharing of Information

We do not sell or share your details with third parties for their independent marketing. We only disclose personal information when it is genuinely necessary for hosting your chosen event or when we are required or authorised to do so by law.

In practice, this may involve sharing limited and relevant information with:

• Venues and hospitality partners – to confirm dates, guest numbers, room layouts, and food and beverage arrangements associated with your event.
• Specialist suppliers – such as stylists, photographers, or entertainment partners who contribute to the ambience and experience of your evening.
• Professional advisers – including legal, accounting, or insurance advisers, where reasonably necessary to manage our business operations or any dispute or claim.
• Authorities and regulators – if we are required by law to share information, respond to a lawful request, or protect our rights, guests, or the public.

Where we share personal information with third parties to assist with your event, we aim to ensure they only receive what is necessary, use it solely for the agreed purpose, and handle it in a manner consistent with Australian privacy standards.

Cookies and Website Analytics

We use cookies and similar tools on https://theacetable.com.au/ to support website performance, maintain a smooth browsing experience, and gain anonymised insights into how visitors engage with our content.

Cookies are small text files placed on your device when you visit our site. Depending on your settings and choices, we may use:

• Essential cookies – to help the site function correctly, remember basic preferences, and keep forms and navigation working as intended.
• Performance and analytics cookies – to understand, in aggregated and anonymised form, how visitors arrive at our site, which pages are most frequently viewed (such as Packages or Evenings), and where we can refine the layout, speed, and content.

The analytics information we collect through these tools does not identify you personally. It helps us improve accessibility, support fast load times, and fine-tune the experience for people exploring our hosted card-table services.

You can manage cookies through your browser settings, including choosing to block or delete certain cookies. Doing so may affect some aspects of site functionality. Further details about our use of cookies and how to manage your preferences are set out in our Cookie Policy.

Your Privacy Choices

We want you to feel comfortable with how your information is handled. You have choices about the personal information you share with us and how we use it.

Subject to certain legal exceptions, you may be able to:

• Access your information – ask us to confirm whether we hold personal information about you and request a copy of that information.
• Update your details – request corrections or updates to your contact information or preferences if they are inaccurate, incomplete, or out of date.
• Request deletion – ask us to delete certain personal information when it is no longer required for the purposes described in this policy or to meet our legal obligations.
• Adjust marketing preferences – opt out of optional updates or event ideas at any time by using the unsubscribe link (where provided) or by contacting us directly.
• Manage cookies – control or limit cookies through your browser settings, and refer to our Cookie Policy for more detail on managing preferences.

To exercise these choices, or to ask any questions about how your information is handled, please contact us using the details in the Contact for Privacy Questions section or via the Contact Us page. We may need to verify your identity before fulfilling certain requests.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in law, our event services, the technologies we use, or our internal practices. Any updated version will be published on this page with a revised effective date.

We encourage you to check back periodically to review the latest version, particularly if you are planning a new evening, exploring updated Packages, or revisiting our Process for coordinating events.

Your continued use of our website or engagement with our services after a change to this policy signifies your acknowledgement of the updated terms.

Contact for Privacy Questions

If you have any privacy enquiries or concerns, our team is available to provide support and clarification. This includes questions about how we handle information for specific events, how long we retain certain details, or how to exercise your rights.

You can reach us by using the enquiry form on our Contact Us page. Please include "Privacy" in the subject or message so we can direct your enquiry to the appropriate person.

We will aim to respond to your request within a reasonable time. If you raise a concern about privacy, we will work with you to investigate and resolve the matter. If you are not satisfied with our response, you may also contact the Office of the Australian Information Commissioner (OAIC) for further guidance.